Constructively Dealing With "Silencers"

_ “Silencers” will give you just that…silence. You want or need their expertise, skills or opinion, but they refuse to give it. Instead they offer nothing: no information, no comment, no expression. We all have those moments when we zip our lips and don’t speak up; we convince ourselves that it’s better to say nothing at all rather than risk saying something we’ll regret, or saying something no one will listen to anyway.

This is the “Silencer’s” mode of operation. It may look like a “Silencer” is shutting down to avoid a conflict, but inside, they may be a simmering pot of hostility that occasionally boils over. Rather than taking out their frustration through words of verbal attack, they may slam doors, break pencils or kick file cabinets. When asked, “What’s wrong?” They reply, “Nothing!” For some of them, silence serves as a way to keep their aggression hidden. This course explores the reasons someone may go into silent mode and demonstrates a step-by-step approach to drawing the Silencer out of their shell.

What You'll Learn

_
  • Learn the 5 step approach to effectively deal with the “Silencer” personality
  • Apply strategies for dealing with a “Silencer” personality in your situation
__
  • Recognize specific characteristics of the “Silencer” personality

What You Can Expect

_
  • Event facilitated by an expert in this field
  • Supporting materials
  • Interactive Chats and Polls to learn from your peers
  • Entertaining videos that illustrate both the problem and the solution
  • Opportunity to submit your "elephant" and have it addressed within the webinar

Who Should Attend

  • Team Leaders
  • Project Managers
  • Business Analyst
  • Business Leaders
  • Human Resource Professionals
  • Working Professionals interested in advancing their understanding and effectiveness with colleagues

Available Formats:

Duration:

60-minutes

Credits:

1 PMI PDU
1 IIBA CDU
1 HRCI PDU
Certificate of Completion

Courses In This Series: (show me)

_
  1. _Tough Personality Prevention: Stop it Before it Starts
  2. Constructively dealing with “Tyrants”
  3. Constructively dealing with “Silencers”
  4. Constructively dealing with “Assassins”
  5. Constructively dealing with “Land Mines”
  6. Constructively dealing with “Whiners”
  7. Constructively dealing with “I’m Rights!”
  8. Constructively dealing with “One-Uppers”
  9. Constructively dealing with “Cynics”
  10. Constructively dealing with the “Over-Committer”
  11. Constructively dealing with “Wafflers”
_

Schedule a L.I.V.E. Elephant Webinar

Contact us today to schedule your team's private webinar event.

Share a Pre-Recorded Webinar

_After you've experienced your L.I.V.E. Elephant Webinar event, share it with others within your organization for a fraction of the cost.  A benefit of attending that allows you to share what you've learned.

Enjoy the most engaging pre-recorded webinar you'll ever experience -- all on your time schedule.

Includes
  • Polls
  • Chats
  • Role-Play Videos
  • Supporting Materials
 
_home            webinar catalog            webinar schedule            workshops a         refund policy       a      about us             contact us