Tough Personality Prevention
You see them every day. From the tyrant boss, to the arrogant peer, to the unreliable friend, these are just a few of the tough personalities that make life difficult. Why can't these folks just be reasonable? This webinar de-mystifies the tangled mindset of the difficult person - and more importantly - teaches you how to prevent the problems they bring from occurring in the first place. You'll gain insight into the four intentions that difficult people have and learn the right and wrong way to approach each type of difficult personality.
What You'll Learn
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What You Can Expect
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Who Should Attend
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Available Formats:
Duration:
60-minutes
Credits:
Courses In This Series: (show me)
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_"Excellent material for both the workplace and in everyday life. Thanks for filling up my toolbox with useful tools."
~ Barb Pohl, SSM Healthcare
~ Barb Pohl, SSM Healthcare